Solutions

More than 2,000 financial services customers and over 40 out of the top 50 banks in the world turn to Business Objects to:

BusinessObjects XI - Insight into Banking

Customer Success Story

UBS

Business Objects offers a reporting bandwidth that enables UBS to manage its extensive operations objectively, plus stellar support for the UBS operational strategy of complete renewal of its application systems. UBS chose Business Objects to work with consultants from Accenture in the joint implementation of a new initiative called GEAR.

Financial Services Solutions

Articles & White Papers

Insurance

Business Objects has over 750 insurance customers with 9 of the top 10 Global Insurers worldwide, 8 of the top 10 Property Casualty Insurers worldwide and 10 of the top 10 Non-Life Insurers worldwide.

Insurance companies turn to Business Objects to:

Insurance Solutions

Financial and Performance Insight

Provide integrated planning, budgeting and forecasting, Improve the overall efficiency of your planning and budgeting processes enabling higher value financial analysis. Improve the efficiency and transparency of your corporate allocations. Create and distribute financial and management reports efficiency. Produce and distribute profit and cost center reports including IT cost allocations.

Business Objects Financial & Performance Management Solutions

Business Objects integrated Planning & Budgeting solutions allow Finance organizations and business units to improve the efficiency of their planning and planning processes and reduce reconciliation effort so they can focus on higher value plan reporting and analysis. Our driver based planning approach allows insurers to sustain competitive advantage. Scorecards, dashboards and reporting and analysis provide real time performance monitoring and dynamic what-if scenario planning.

Business Objects XI Financial Reporting solutions allow you to create your financial and management reports from your general ledger. In addition they provide monthly financial reporting books for your field and corporate management teams. Track and monitor controls with compliance dashboards and operational risk reports.

Claims Insight

Track and report claim performance by integrating Crystal Reports XI with your claims administration applications. Record and report performance against key claim metrics. Monitor claims by geography, line of business, product, customer, claim type, or claim handler. Investigate potentially fraudulent claims by identifying outliers. Empower customers and agents to query claim status and access loss reports via secure extranets.

Business Objects Claims Solutions

Business Objects is integrated into in-house custom applications as well as vendor claims systems from Accenture, CSC and other leading solution providers. Business Objects XI allows users to create all standard claim reports such as claims incurred, claims paid, claims inventory, claims aging, claims lag time and claims recovery analysis. Using Business Objects Set Analysis claims can be collected together and outlier claims quickly identified to limit fraudulent activity.

Customer Insight

Improve customer understanding through improved customer data by collating, cleansing, and reporting customer data from multiple business unit and system silos. Analyze customer profitability by customer segment and product. Understand customer buying preferences by channel and producer. Increase customer acquisition and retention. Profile and segment customers to design products that meet customer needs. Deepen customer relationships through cross sell and up sell.

Business Objects solutions are used by marketing, product management, and customer service teams as well as agents. Business Objects reports are used to segment and profile customers for targeted new product offerings. Cross sell programs can be measured and tracked through campaign management dashboards. Customer retention can be improved through earlier detection and alerting of leading indicators. Call and service centers reports and performance metrics can improve efficiency and identify bottlenecks. Sales performance indicators can be tracked by region, branch or producer.

Business Objects Insurance Solutions

Channel and Distribution Insight

Improve sales channel alignment and avoid sales channel conflict. Analyze sales by distribution channel, agency and individual producer. Optimize producer productivity and profitability. Optimize service channels and provide 24/7 service to better address customer and producer service through secure extranets.

Business Objects Channel & Distribution Solutions

Business Objects Producer Management solutions allow you to improve agent acquisition and retention. Secure self service extranets allow agents to view their overall book of business, view commission reports, monitor renewals, and track and monitor customer claim status. Agent benchmark dashboards can identify best performing and under performing agents.

Business Objects Service Center solutions can analyze the effectiveness of your call centers against agent and customer service metrics in reports and dashboards. Identify service bottlenecks and take action to modify business processes or workflow to ensure prompt service leading to improved agent and customer satisfaction and retention.

Business Objects Sales solutions track and monitor sales performance and metrics by channel, agent type, agency, or individual producer across business unit, branch, region and product. Visualize sales trends over time and compare top and bottom actual performance against budget for your sales teams. Create and manage incentive compensation programs.

Risk Management Insight

Insurance companies face ever increasing regulation . Compliance is difficult to manage as data is collected across multiple companies, divisions and applications making it difficult to collate and monitor. Access and analyze claims data for better risk assessment, for improved loss development analysis and reserving.

Identify emerging risk exposures to revise underwriting guidelines and improve underwriting profitability. Assess exposure accumulation for better underwriting decisioning and reinsurance planning. Improve compliance ever increasing state and federal regulations.

Business Objects Risk Management solutions

BusinessObjects Watchlist Security

Match your customer data base against government watch lists to comply with Anti Money Laundering and Patriot Act regulations. Business Objects automates compliance with up to 20 different watch lists with simple, easy to use interfaces. Integrate into your existing applications or run standalone. See complete list.

Business Objects Compliance Solutions

Business Objects collates compliance data from multiple sources. This creates trusted clean information with a full audit trail for analysis and reporting and scorecarding. Managers can drill down into data and confirm data heritage. Controls and Operational Risk can be monitored and tracked on compliance dashboards. Our solutions are based on a trusted data foundation to make improved management decisions in a proactive manner.

Business Objects Risk Solutions

Gather, analyze and report on risk assessment data. Share risk information with customers over secure extranets. Track and monitor trends in risk information to improve performance. Monitor underwriting performance and identify risk factors for revised underwriting guidelines, pricing and loss prevention programs.

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