A customer relationship management (CRM) system is only as good as the data it contains. CRM projects like lead tracking, list management, and database marketing require quality information, so you need data management technology you can trust.
Information management solutions from Business Objects can help your organization build and maintain successful customer relationships, make better business decisions, achieve higher revenues per customer, and lower costs for acquiring and servicing customers.
Data integration allows you to quickly combine data from multiple enterprise systems to maintain a comprehensive view of every customer.
Accelerate your CRM deployment and gain rapid access to data from enterprise applications such as SAP, Oracle, Siebel, and PeopleSoft with pre-built data marts.
With data profiling and data quality, you can identify data anomalies, improve the integrity of customer information, and reduce customer data redundancies - providing a clearer view of your customers to the customer-facing departments of your organization.
Use householding to identify individuals in the same household or company, so you can accurately track transaction histories, improve customer relations, and reduce mailing costs.