Knowledge Accelerator

Why User Training?

You've just invested time, resources, and money into your new business intelligence (BI) software. Now what? You need to ensure your business users understand fully the benefits of BI to get the maximum value out of your investment. Without user training, you risk outright rejection of the software, frustration, increased burdens your IT staff, and a lack of results. Your risks are compounded if you have a geographically dispersed workforce and if your employee turnover rate is 10-15%, like in most industries.

Organizations that achieve the greatest benefits from their business intelligence software address the impact of technology on users.

Knowledge Accelerator is a customizable, Web-based learning and support product that gives you out-of-the-box training and support on a variety of our products.

"Business Objects Knowledge Accelerator is a relevant, convenient, and cost-effective training solution." Read more

Joni Stonestreet, database analyst
Commerce Bank

Product Availability

Knowledge Accelerator is available on these products:

Knowledge Accelerator Datasheet - PDF 46KB
Web Intelligence Interactive Viewing XI R2 - PDF 105KB
BusinessObjects Edge Series - PDF 115KB
InfoView XI R1/R2 and 6.5 - PDF 66KB
Web Intelligence XI R1/R2 and 6.5 - PDF 74KB
Crystal Reports® XI R1/R2 - PDF 67KB
Crystal Xcelsius 4.5 - PDF 81KB
Desktop Intelligence XI R2 - PDF 71KB
Live Office XI R1/R2 - PDF 63KB
OLAP Intelligence XI R1/R2 - PDF 73KB
Performance Management Essentials XI R1/R2 - PDF 67KB

Datasheet
Knowledge Accelerator Integration Package - PDF 161KB
To ensure you successfully deploy Knowledge Accelerator and that your users adopt it. Your solution must align with your current training curriculum and standards, as well as track usage of the product to measure end-user activities.

Datasheet
Knowledge Accelerator Customer Branding Package
- PDF 92KB
The Customer Branding Package offers you the opportunity to customize the appearance of your Knowledge Accelerator to align with your organization’s branding standards.

The Benefits

Knowledge Accelerator skills training uses job-specific scenarios and tasks - delivered on your company data - and can be fully customized by you or by Business Objects Education Services. Easily delivered to hundreds or thousands of users, Knowledge Accelerator accelerates productivity and response to issues impacting the business, and drives more consistent and accurate interpretation of data.

Deployment to user desktops is easy and users either an intranet, file server, learning management system, or CD. You can also add reference materials to Knowledge Accelerator so that they're available anytime and anywhere.

Need Support?

You've purchased Knowledge Accelerator and would like technical support. Please submit a support request and a technician will contact you to help resolve your issue.