Platform Services focuses on providing the architecture necessary to support a robust, scalable, and cost efficient BI infrastructure to enable more advanced capabilities. Platform Services lays the foundation on which higher value BI initiatives are based and includes the provision for enterprise information management (EIM) services.
When Australia's fifth largest bank, St.George decided to take advantage of expanded functionality, improved performance and ease of use by migrating its business intelligence applications to BusinessObjects XI Release 2 it had to consider the impact on its more than 1,200 users. They looked to Business Objects Global Services for help.
“The move to BusinessObjects XI Release 2 has been great for us, as we have seen significant performance gains and more people are asking for access and new developments every day," said Gary Carter, General Manager of IT Relationships and Group Data Warehouse for St.George Bank. "Some of the larger reports and more advanced queries used to take several minutes to complete, and now they can take as little as a few seconds. Performance is a must have, as it helps our employees be more productive and encourages them to use Business Objects in more aspects of their job. We were very impressed with the work of the Business Objects Global Services team on our migration, and we look forward to continuing to expand the use of our Business Objects deployment to improve our business and our customer services."