Business Objects EIM Professional Services provide you with system administration, custom application development, project management and implementation, and software education.
- Data Assessment
We help you reveal, analyze, and measure data quality problems and business rule violations.
- Productivity Assessment
We streamline your mail automation processes.
- Data Cleansing
We cleanse your data without any additional investment in training or resources.
EIM Professional Services
Our professional services experts will design, develop, and configure your system to perform exactly the way you want it to. For example, we can create a user interface for your employees to access a powerful customer communication program with just one click.
Integration
We specialize in custom integration projects that enhance your current applications and keep your organization running smoothly. After purchasing new software, you may encounter challenges such as:
- Lack of or untrained technical resources
- Demanding project deadlines
- Lack of internal project management
- Current and projected IS workload
- Unfamiliarity with product design
- Non-dedicated resources
Our experts help you overcome these challenges. We will integrate your mail automation and information quality library products right into your existing application.
Custom Development
Our custom programming will add value to your mailing program and help you better understand your clients. We can:
- Enhance your current applications
- Streamline your processes
- Create customized documents
Data Assessment
Discover, analyze, and measure your data to identify data quality concerns and business rule violations. Our data assessment services take advantage of practices and software that already exists, and can often be provided at the client site.
How it Works
The assessment follows a predefined project scope. It examines the types of data audited, the amount of data audited, and how long the analysis takes. Together, these factors build a reusable framework for your self-contained data quality assessment project - comprising business rules, analysis, measurements, history and reports about a particular source. A complete assessment includes the following integrity checks:
- Data profile: including frequency distributions, uniqueness and completeness tests
- Column analysis: single column validity tests
- Referential integrity: tests for primary and foreign key integrity
- Business rules compliance: cross-column, cross-table, cross-database analysis
Depending on the project's scope, Business Objects can also evaluate street address quality and the redundancy level of records found in the data set.
Your customized data assessment will give you specific examples of data defects and their impact on your organization. Our team will present reports of domain measurements and analysis tests, make recommendations for process improvements, and offer suggestions on how to clean existing data elements.
Our data assessment practices are repeatable and extendable to other data - important because the assessment results often generate new questions about the data.
Productivity Assessment
Virtually any organization can gain additional value from its Business Objects solutions through a productivity assessment. Whether you are a new or experienced user of Business Objects software, or if you have experienced business pressures to complete jobs quickly, high turnover, or limited training budgets, our efficiency and accuracy check can help you get the most out of your Business Objects software.
The Productivity Assessment service helps you:
- Optimize your mail automation tools
- Learn about new enhancements and their benefits to you
- Plan for the short- and long-term future
How it Works
A Business Objects consultant will analyze job files, data, and reports for select jobs that aren't using your mail automation solutions to their fullest potential. Your consultant will make and test necessary changes, and also offer additional suggestions for training and/or software that may further improve your operations.
Data Cleansing
Before you load your data into a customer relationship management (CRM) or enterprise resource planning (ERP) system, it is critical your data is normalized, standardized, matched, and consolidated as accurately as possible.
Our data cleansing services complete preload cleansing without requiring your IT resources to learn and configure the applications. Our consultants will implement the best data quality practices available and provide the results that meet and exceed all expectations.
How it Works
Business Objects consultants effectively process your data, then customize the following general agenda to meet your business needs:
- Review your requirements
- Define/refine business rules
- Analyze your data files
- Configure the software
- Process data and evaluate reports/output
- Validate results
- Make adjustments (if necessary) and finalize output
This is a great way to accurately load your data into your existing CRM or ERP system without investing additional time and money into your existing resources.
