High Performance Business Intelligence (BI) for Communications is a suite of advanced prebuilt analytics, reports and executive dashboards that provide visibility into churn reduction, ARPU enhancement and other business functions of a communications service provider.
High Performance BI is built using Business Objects software and is offered through the industry-leading Accenture Communications Solution (ACS). ACS is a framework that manages all major processes of a CSP in an integrated suite of leading business applications.
The ACS solution enables you to identify and deploy revenue-increasing programs, improve customer base retention and segmentation. It also provides clear business insight into your management processes by tracking key performance indicators (KPI). We can also help you improve the performance of the customer care operations and customer satisfaction by extensive analysis.
What you can gain is a better understanding of your business and customer segments. You can achieve an company-wide integrated view of revenue, cost sources and allocation providing extensive insight into your operations and enabling increased revenue.
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To find out more about our ACS Solution email us at accenture@businessobjects.com.
